S Keillan 49 Posted April 5, 2020 Share Posted April 5, 2020 There is a long-time bug in the game that sometimes does not recognize a player has a Level 10 base, even though said player has one. This prevents the player from trading and presumably from engaging in conflict. I am wondering what process is in place that toggles these abilities. Any insights are appreciated. Quote Link to post Share on other sites
Max Siren 3 Posted April 5, 2020 Share Posted April 5, 2020 Just adding, at this moment I am the player in question affected by this issue. Thanks! Quote Link to post Share on other sites
Mr. D 622 Posted April 6, 2020 Share Posted April 6, 2020 Hey guys, Really sorry for that, that is an old issue indeed; my task list is overflowing and sometimes it takes a while to investigate a problem. I believe this should now be fixed; please let me know if there's still a block on your account, @Max Siren! 19 hours ago, S Keillan said: I am wondering what process is in place that toggles these abilities. Any insights are appreciated. It's a very simple trigger: whenever any base is awarded a new level the system checks whether there are any bases with levels higher than that on your account and if not, records it as the new "high score" (it's recorded separately so that the value never goes down when your bases are being destroyed). Any relevant abilities check whether this "high score" reached 10 yet and unlock when it is. I'ts hard to say why this de-synchronization occurred in the first place, but an additional post-level-up check has been added that should (hopefully) resolve this once and for all. * fingers crossed * 1 Quote Link to post Share on other sites
S Keillan 49 Posted May 24, 2020 Author Share Posted May 24, 2020 (edited) Evidently, carsnow2011 has a level 10 base, but the bug is affecting my ability to trade with them. Edit: never mind. Looks like I was working off of wrong information. Edited May 24, 2020 by S Keillan Wrong information 1 Quote Link to post Share on other sites
S Keillan 49 Posted May 28, 2020 Author Share Posted May 28, 2020 This time for real! RobotWizard9 just hit level 10 base but that bug is preventing trade. Quote Link to post Share on other sites
RobotWizard9 1 Posted May 28, 2020 Share Posted May 28, 2020 (edited) Confirming, I can't see any of Kelle's bases/lands/outposts. (We are allies) What I see: https://drive.google.com/file/d/14iKyIIwmNwEvc4xFhRRDk9NLLN7Jykfh/ What Kellenasia sees: https://drive.google.com/file/d/14fpAojXi-lkrbdYPqh41MaRtaB5sSYLr/ *file uploading to this post somehow failed Edited May 28, 2020 by RobotWizard9 Quote Link to post Share on other sites
RobotWizard9 1 Posted May 28, 2020 Share Posted May 28, 2020 Addition: We made one ally base visible by turning all filters except for ally lands to off. However both of us get the same error, even though I reached level 10 base. https://drive.google.com/file/d/14o7yZdVNWqCjKlJDXBcY_mSESUpO3N6O/ Quote Link to post Share on other sites
Mr. D 622 Posted May 28, 2020 Share Posted May 28, 2020 3 hours ago, RobotWizard9 said: Addition: We made one ally base visible by turning all filters except for ally lands to off. However both of us get the same error, even though I reached level 10 base. https://drive.google.com/file/d/14o7yZdVNWqCjKlJDXBcY_mSESUpO3N6O/ That's unfortunate, looks like the issue still exists! Will investigate as soon as I get a chance! In the meantime, I've applied a manual fix to your account; please let me know if you still have that error. 4 hours ago, RobotWizard9 said: Confirming, I can't see any of Kelle's bases/lands/outposts. (We are allies) Is that when using the Track Player feature? If not, you could simply be too far away; there's a certain visibility radius (around 10km from your current position) for all lands/bases of other players. If he is missing even when using Track Players, is there a chance that your ally is listed in one of the tabs in "Wars"? We've come across a few rare scenarios involving allies being at war when engaging in the same battle against another enemy, and that means that they may become invisible to each other in 7 days from the war's start date unless they request a Truce. Quote Link to post Share on other sites
S Keillan 49 Posted May 29, 2020 Author Share Posted May 29, 2020 Looks like it's fixed with RobotWizard as I successfully made an offer for a land. 😊 This bug seems to happen randomly as another player recently upgraded to a level 10 base, and I was able to make a trade right after. I presume that it's not exactly random, but the difference eludes me. 1 Quote Link to post Share on other sites
S Keillan 49 Posted October 19, 2020 Author Share Posted October 19, 2020 (edited) Now it's affecting Ashtral. Just got level 10 but not able to trade. Update: it's now working. Maybe there's a small delay. Edited October 19, 2020 by S Keillan Update 1 Quote Link to post Share on other sites
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