Big Fish Posted December 3, 2017 Share Posted December 3, 2017 (edited) Hello Mr.D I just purchased 60-UNOBTAINIUM from the app store but I can not see them in my account (where I can use them) yet? How long does this take before I can access them? I think it's time for me to go Nuclear! To keep the peace of curse... Thank you. Edited December 3, 2017 by Big Fish Quote Link to comment Share on other sites More sharing options...
Mr. D Posted December 3, 2017 Share Posted December 3, 2017 Heya! Did you use an Apple device (e.g. an iPhone) and placed your purchase via the App Store? Or was it an Android phone (e.g. Samsung) and you've used Play Store? As soon as the order is processed by Apple (or Google for Play Store), Unobtainium immediately appears on your account (it rarely takes more than 10 seconds). However, I don't see any orders today for 60 Unobtainium in our App Store or Play Store accounts! Did you receive any confirmation emails from Apple/Google? If yes, can you please PM me the order number / reference number or anything else that's on that email? I'd be happy to help find the lost order and add the Unobtainium units to your account! If you didn't receive anything then it's possible that you haven't finished the order and haven't been charged yet! Quote Link to comment Share on other sites More sharing options...
Big Fish Posted December 5, 2017 Author Share Posted December 5, 2017 On 12/3/2017 at 1:06 PM, Mr. D said: Heya! Did you use an Apple device (e.g. an iPhone) and placed your purchase via the App Store? Or was it an Android phone (e.g. Samsung) and you've used Play Store? As soon as the order is processed by Apple (or Google for Play Store), Unobtainium immediately appears on your account (it rarely takes more than 10 seconds). However, I don't see any orders today for 60 Unobtainium in our App Store or Play Store accounts! Did you receive any confirmation emails from Apple/Google? If yes, can you please PM me the order number / reference number or anything else that's on that email? I'd be happy to help find the lost order and add the Unobtainium units to your account! If you didn't receive anything then it's possible that you haven't finished the order and haven't been charged yet! It was an App Store issue. All resolved. Thank you. Quote Link to comment Share on other sites More sharing options...
Mr. D Posted December 5, 2017 Share Posted December 5, 2017 No problem, glad it's resolved! P.S. I wouldn't use any nukes just yet though; there's an update planned for tomorrow that will make them a lot more useful! Quote Link to comment Share on other sites More sharing options...
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